Delivery & Activation Policy

Card payment (mada / Visa / Mastercard)

Your order confirms as soon as payment succeeds, and delivery starts automatically within moments:

• SSL and code-signing certificates: a secure issuance link appears right on your order confirmation page; you complete the domain details, CSR and validation there, and the certificate issues once the CA's checks finish (DV typically within minutes; OV/EV after vetting that takes business days).
• Acronis plans: your account is created automatically and an activation email reaches your inbox within minutes; sign in to the protection console and start immediately.

Hardware and shipped products

• In-stock items ship within one business day of payment confirmation; distributor-sourced items show their lead time on the product page (usually up to 10 business days) and ship as soon as they arrive.
• Shipping is SAR 25 within the Kingdom and free for orders totalling SAR 500 or more; the fee is shown at checkout before you pay.
• The tracking number is emailed to you on dispatch and shown on the order page in your account.
• Make sure your address and mobile number are correct; the courier contacts you on delivery, and re-shipment caused by incomplete details is at the buyer's expense.
• Inspect the parcel on receipt and report any damage within 48 hours with photos; we handle the replacement with the distributor.

Bank transfer

Your order is recorded as awaiting transfer, and delivery starts once we verify receipt during business hours (Sunday to Thursday, 9:00 to 18:00 Riyadh time). Attach the transfer receipt with your order number to speed verification.

Nothing arrived?

• Check your spam folder.
• Revisit the order confirmation page; certificate issuance links appear there directly.
• If nothing arrives within 30 minutes of a card payment, contact us immediately at info@fyntralink.com or +966 53 689 0919 with your order number.

Issuance data responsibility

Certificate issuance depends on you entering correct details and completing the CA's validation steps. We guide you through them; entering the data and proving domain control remain the buyer's responsibility.